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Education at Work Offers On-Campus Jobs at Mount St. Joseph University

More tmsjhan 100 students will provide customer care on behalf of Education at Works largest retail client on Mount St. Joseph University’s first on-campus call center through Education at Work.

Beginning November 1, students from the Mount will be able to access work within minutes of their dorms and classes. The new call center will help cut transportation costs for students and help them focus on school work and campus involvement.

Rashee Billings, a senior business management major from Cincinnati and a supervisor on the program says that the new location will be advantageous for students. “We definitely will have more time to study,” says Billings. “I think our students will be able to focus more on school and less about getting to and from work.”

Brooke Heideman, a nursing major from Cincinnati agrees. “The new location gives me a chance to be closer to home and class,” says Heideman. “It feels great to know that I have more time to study and concentrate on balancing school and a part-time job without having to traveling too far.”

Staff, students, and members of the community will celebrate the opening of the contact center on October 23, 2014 from 11:00 AM – 1:00 PM outside in the Pavilion. If you are interested in learning more about the new location, contact Tanya Mahon at

Education at Work is currently hiring students from the Mount to help fill the 40-seat call center. We offer part-time jobs and tuition assistance up to $6,000 annually. All students interested in applying should visit or call 513-841-3620.

Tempest: How Studying Abroad Shaped My Perspective

“When you study abroad, you meet new people and you gain a new perspective about life. You also learn other people’s perspective of your country and you have a lot of fun. It’s like an adventure.” Tempest Alexander on studying abroad in Spain.

Tempest Alexander at Valle de los Caídos.

Tempest Alexander at Valle de los Caídos.

After night of nervousness, excitement and careful packing, Tempest kissed her mother and three-year-old daughter goodbye at Dayton International Airport early Saturday morning in May 2014. Tempest was leaving the sunny (and sometimes unpredictable) Ohio weather to board a plane that would bring her more than 4,000 miles and thirteen hours closer to red, Mediterranean rooftops and a new life view in the country of Spain.

Reaching a Dream

Tempest Alexander, a senior from the University of Cincinnati, made the decision to take her accounting education further by seeking an international focus that would allow her to broaden her economic and cultural understanding of another country.

After working for Education at Work for nearly a year at the time of her departure, Tempest decided to use her tuition assistance from school and work to fund a study abroad trip. With the help of Education at Work and the University of Cincinnati, Tempest was able to embark on a six-week adventure in Madrid, Toledo, Barcelona, and Segovia, Spain with new-found peers from the University of Cincinnati at home hosted by a study abroad family.

Life in Spain

When Tempest was not touring the Palace of Madrid or seeing ancient Egyptian Monuments, she was in class to enrich her understanding of Spanish culture and economic development. Tempest’s minor studies in Spanish helped her confidently navigate through her classes – taught entirely in Spanish.

Additionally, Tempest utilized a skill learned from work that helped her navigate through Spain: understanding.

“When I am taking calls at work, people cannot see my screen or understand certain processes that are in place for customers so sometimes I have to be patient and listen closely to understand,” said Tempest. “My experience at Education at Work helped me become open-minded to situations and point of views. That was very prevalent while I was in Spain because there is a different lifestyle, culture and language.”

Through her studies and experience, Tempest learned that globalization has a broader effect on the world than what meets the eye.

“Globalization is real,” said Tempest. “Everywhere we turn, we are connected to something. Each culture relies on the other whether economically or socially.”

To her surprise, Tempest also found several relationships between United States and Spain. “The company that is building the railway in Cincinnati is a Spain-based country. There is a place called Toledo, and it has a factory dedicated to the Lord of the Rings,” she added.

Future Plans

Tempest Alexander is currently serving as a Customer Service Representative at Education at Work. She will graduate from the University of Cincinnati in December of 2015 and plans to obtain a Certified Public Accountant (CPA) license. In the future, Tempest is determined to travel as a CPA and perform international auditing in countries like Spain.

Check out the photo gallery of Tempest’s travels below! For more student spotlight stories and news about Education at Work, subscribe to our newsletter.

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JPMorgan Chase Foundation Approves $50,000 Grant for Education at Work


Education at Work receives a $50k grant from the JPMorgan Chase Foundation.

CINCINNATIEducation at Work, Inc. (EAW) has recently received a $50,000 grant from the JPMorgan Chase Foundation to help EAW create jobs, retain top talent, and assist college students to graduate with less debt.

EAW Founder & CEO Dave Dougherty said the grant will be a tremendous help to further the mission. “We are thrilled to have the backing of the JPMorgan Chase Foundation. This funding will allow us to continue growing as a company by providing financial support for our operations, enabling us to hire more college students and move towards financial stability,” said Dougherty.

Education at Work is a Cincinnati-based nonprofit organization that hires college students as part-time customer service agents with flexible hours, on-site training and career engagement guidance. EAW’s student-employees are eligible to earn up to $6,000 annually in tuition assistance on top of their base wages, if they maintain top grades while working.  In addition to financial support, students learn first-hand responsibilities on the job, such as productivity, teamwork, commitment and accountability.

Education at Work provides great opportunities for college students in our region,” said Kevin Ward, Chase Western Ohio President, Middle Market Banking.  “As one of Ohio’s largest employers, we know there is no substitute for work experience when we seek to hire great talent. EAW is helping our students gain that experience, and is also helping to keep our best and brightest in the region.”

The JPMorgan Chase Foundation works with community partners to create pathways to opportunity by supporting economic growth, workforce readiness, affordable housing and financial capability in the communities where they do business.  In addition, the JPMorgan Chase Foundation focuses its efforts on financial competence and workforce development by supporting organizations that provide services to unemployed and/or underemployed people.

View full Press Release at

Media Contacts:

Education at Work
Sean Dougherty, 513-484-9901
JP Morgan Chase
Jeff Lyttle, 614-248-9079


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